Privacy Policy | Opphive

1. Who We Are

Opphive is a trading style of Opportunity Hive Limited, a link intelligence and SEO consultancy registered in England and Wales, with its registered address at 9-10 Cross Street, Preston, Lancashire PR1 3LT, United Kingdom. Opportunity Hive Limited is the data controller for the personal data described in this policy.

2. Information We Collect

We may collect the following types of information:

Contact information — name, email address, phone number, and company name when you submit a form, request a report, or contact us directly.
Website data — domain names and URLs you provide for analysis as part of our services.
Usage data — information about how you interact with our website, including pages visited, time spent, and referring sources, collected via cookies and analytics tools.
Communication records — correspondence between you and our team via email, forms, or our customer portal.

3. How We Use Your Information

We use your personal data to:

Provide and deliver the services you have requested
Communicate with you about your project or account
Send you relevant updates or insights (only with your consent)
Improve our website, services, and user experience
Comply with legal and regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following bases:

Contract — processing necessary to deliver services you've engaged us for
Legitimate interest — improving our services and communicating relevant information
Consent — where you have opted in to marketing communications
Legal obligation — where required by law

5. Third-Party Data Sharing

We do not sell your personal data. We may share information with:

Service providers — trusted tools and platforms that help us deliver our services (e.g., form processors, analytics, email services). These providers are bound by data processing agreements.
Legal requirements — if required by law, regulation, or legal process.

Important: Our services involve analysing publicly available data from third-party sources, including search engines and domain databases. Opphive is not responsible for the data practices, policies, or actions of these third-party platforms. Our analysis is based on publicly accessible information and does not involve the sharing of your personal data with search engines or other third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client project data is typically retained for 24 months following project completion, after which it is securely deleted unless you request otherwise.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at hello@opphive.com.

8. Cookies

Our website uses cookies to improve your browsing experience and to collect usage analytics. You can manage your cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@opphive.com or write to us at 9-10 Cross Street, Preston, Lancashire PR1 3LT, United Kingdom.